Do you see the status 'Missorted' in Track & Trace? Don’t worry.
What happened?
Your package was accidentally placed in the wrong delivery van or sent to the wrong region. As a result, the driver cannot deliver it to you tonight.
When will it be delivered?
This usually causes a 1-day delay.
- The package will be returned to our central sorting center tomorrow morning and sorted.
- Afterwards, it will be delivered to you in the evening.
Example: If your package was missorted on Tuesday, it will be delivered Wednesday evening.
Do I need to do anything?
No, you don’t need to take any action. Keep an eye on Track & Trace for the updated delivery window.
No, you don’t need to take any action. Keep an eye on Track & Trace for the updated delivery window.