Damage, Complaints & Contact
Is your package damaged, do you have a complaint about the delivery, or do you want to contact our support team?
- Contact Details & Opening Hours (Customer Service)
- My package arrived damaged or an item is missing. What now?
- My fresh or frozen shipment is delayed. What happens now?
- I received my shipment thawed or spoiled
- My package is delayed (even though I paid extra). Can I get a refund on shipping costs?
- I am not satisfied with the delivery or the driver. Where can I report this?