First check that your label meets the requirements and has not expired. Still can't create or print a label, or does it come out wrong? Email Tech Support at tech.support@trunkrs.nl.
Check these first
- Using your own labels? Check that they comply: What requirements must a shipping label meet?
- Is your label older than 7 days? Read How long is a shipping label valid?
- Uploaded shipments to Belgium from a file? Enter the weight, the weight unit and a description, otherwise the shipment is not created. See How do I create a shipment?
What should you send Tech Support?
- A screenshot of the error message or the incorrect label.
- The Trunkrs number, if you have it.
- Which browser or integration you use.