Managing & Preparing Shipments
Guidelines for packaging, weight, and pick-ups. Plus: how to modify or cancel a shipment before it gets delivered.
- Trunkrs Packaging Guidelines
- On which public holidays does Trunkrs not deliver?
- What is the difference between Pick-up time and Cut-off time?
- What are the maximum dimensions and weights for a shipment?
- What are the requirements for shipping labels?
- How long is a shipping label valid?
- Help with shipping label issues
- Can I change the shipping date of a shipment?
- How do I change an address or add a note?
- How do I find undelivered shipments (and the reason)?
- What do the 'Reason Codes' mean?
- Can I track a return shipment (Track & Trace)?
- When will I receive return shipments back?